This our frequently ask Questions regarding your new Satellite TV or Internet System.


Table of Contents

  1. Will I still get my Local Channels?

  2. Who do I call for Service and Repair?

  3. What are the upload and download speeds for Direcway Satellite Internet?

  4. Can I still Play my Unreal Tournament and Quake type games on Direcway Satellite Internet?

  5. Can I use more than one computer at a time on Direcway Satellite Internet?

  6. How long does a standard install take and what does it consist of?


Will I still get my Local Channels

LOCALS ARE NOW AVAILABLE ON ALL DISHNETWORK AND DIRECTV ACCOUNTS IN THE KLAMATH COUNTY AND SISKIYOU COUNTY

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Who do I call for Service and Repair?

You can call us directly all installations are warranted for one year from install date.  You can also call your service provider if it after hours.

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What are the upload and download speeds for Direcway Satellite Internet?

We have seen speeds ranging as high as 7 megs a sec to as low as 400 kb a sec.  You only pay for 400 kb a sec access so the more you get the merrier.  Upload speeds presently have been in the upper 60's kbs to around 33 kbs.  So if you plan on running a ftp server or web server expect long upload times.

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Can I still Play my Unreal Tournament and Quake type games on Direcway Satellite Internet?

The answer to this question is simply put.  NO!  You can not play or do any type of real time over Direcway Satellite Internet.  The Satellite Systems has something called High latency or Ping times.  The time it takes for Data to travel 22,000 miles into space and back to your pc takes to long for this type of environment.

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Can I use more than one computer at a time on Direcway Satellite Internet?

Yes you can.  We can provide for you at the time of install a low cost way to allow you to use the internet simultaneously throughout your home on as many computers you want.  

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How long does a standard install take and what does it consist of?

A standard install for a TV system takes approximately 1 hour for one TV and 2 hours for two TV's.  A Direcway Satellite Internet System takes around 2 to 3 hours to complete.  Standard installs for both the TV and internet include the fallowing and are not limited to.

Standard Install does NOT include the fallowing.

These items listed above can change at any time.  Items listed that are not part of a standard install can be provided at a additional cost.

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Revised:July 26, 2007 .